Cookie Policy — Compass Hours

What Are Cookies?

Cookies are small text files that a website saves to your browser when you visit it. They are stored on your device — computer, phone, or tablet — and sent back to the website each time you return.

Websites use cookies for a variety of purposes: to remember that you have visited before, to keep track of your preferences, to understand how visitors use the site, and in some cases to show you relevant advertising on other platforms.

The Compass Hours website uses a small number of cookies. Most are standard tools used by educational and informational websites. The details of each type are set out below.

Cookie Types We Use

Essential Cookies

Always Active

Always on

These cookies are necessary for the website to function correctly. They cannot be switched off. They do not store any personally identifiable information.

What they do: Remember your cookie consent choice, maintain basic session functionality, and help with website security.

Examples: cookieConsent — stores your cookie preference so the banner does not reappear.

Analytics Cookies

Optional

Off

These cookies help us understand how visitors use the Compass Hours website — which pages are most visited, how long visitors stay, and where they come from. This information helps us improve the site over time.

What they do: Count page visits, track general navigation patterns, and measure session duration. All data is aggregated and anonymous.

Examples: Google Analytics (_ga, _gid). These are set by Google and governed by Google's privacy policy.

Marketing Cookies

Optional

Off

These cookies are used to track visitors across websites for the purpose of displaying relevant advertisements. They help measure the effectiveness of advertising and show content that is more relevant to your interests on other platforms.

What they do: Record that you visited the Compass Hours website and share that information with advertising networks such as Google Ads and Meta.

Examples: Google conversion tracking, Facebook Pixel, Microsoft Bing Ads pixel. Each is governed by the respective platform's privacy policies.

Preference Cookies

Optional

Off

These cookies allow the website to remember choices you have made — such as your region or language settings — so that it can provide a more personalised experience on future visits.

What they do: Store non-essential user preferences so the site can tailor the experience slightly to returning visitors. No personal data is collected.

Third-Party Cookies

Some cookies on the Compass Hours website are set by third-party services rather than by Compass Hours directly. These are governed by the privacy policies of those third parties, not by this Cookie Policy. We have no direct control over these cookies.

Google Analytics — Used when analytics cookies are enabled. Collects anonymised data about how visitors use the site. Governed by Google's privacy policy.

Meta (Facebook) Pixel — Used when marketing cookies are enabled. Tracks site visits for advertising measurement purposes. Governed by Meta's privacy policy.

Microsoft Bing Ads — Used when marketing cookies are enabled. Tracks conversions and visits originating from Bing advertising. Governed by Microsoft's privacy policy.

Google Maps — The embedded map on our homepage is served by Google Maps. Viewing the map may result in Google setting cookies. Governed by Google's privacy policy.

How Long Do Cookies Last?

Cookies fall into two categories based on how long they stay on your device:

Session Cookies

These are temporary. They are deleted automatically when you close your browser. They help the website function during a single visit — for example, maintaining navigation state.

Persistent Cookies

These remain on your device until they expire or you delete them. Typical durations: consent cookies last up to 12 months; Google Analytics cookies last up to 2 years; advertising cookies vary by platform (typically 30–90 days).

Your Cookie Preferences

Use the toggles above — or the buttons below — to set your preferences. Your choices are saved to your browser and will apply the next time you visit the Compass Hours website.

Your current preferences are loaded from your browser when you open this page. Changes take effect immediately and persist across visits.

Managing Cookies in Your Browser

You can also manage or delete cookies directly through your browser settings. Click a browser below to see instructions.

Open Chrome and click the three-dot menu (⋮) at the top right.
Select Settings, then scroll to Privacy and security.
Click Cookies and other site data.
From here you can block all cookies, allow all cookies, or set exceptions for specific sites.
To delete existing cookies, go to See all site data and permissions and use the search or delete buttons.

Open Firefox and click the menu button (≡) at the top right.
Select Settings, then click Privacy & Security in the left panel.
Under Cookies and Site Data, choose your preferred setting or click Manage Data to delete specific cookies.
To block cookies from specific sites, scroll down to Permissions and use the Block list.

Open Safari and click Safari in the menu bar, then select Settings (or Preferences).
Click the Privacy tab.
Choose your preferred option under Cookies and website data.
To delete all cookies, click Manage Website Data, then Remove All.
On iPhone or iPad: go to Settings > Safari > Advanced > Website Data.

Open Edge and click the three-dot menu (⋯) at the top right.
Select Settings, then click Cookies and site permissions.
Click Cookies and site data to set your preference.
To delete cookies, click See all cookies and site data and use the remove controls.

If you are using a browser not listed above, please refer to that browser's help documentation for cookie management instructions. On mobile devices, cookie settings are usually found within the browser's main Settings menu.

Your Rights and Options

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and general principles of data protection, you have the following rights in relation to cookies and the data they may collect:

Right to withdraw consent: You can change or withdraw your cookie preferences at any time using the controls on this page. Withdrawing consent for optional cookies will not affect your ability to browse the Compass Hours website.
Right to access information: You can ask us what personal data, if any, has been collected via cookies by contacting us at the address below.
Effect of disabling optional cookies: Disabling analytics cookies means we cannot see how the site is used and therefore cannot improve it based on visitor behaviour. Disabling marketing cookies means we cannot measure the effectiveness of any advertising. The site will continue to function normally in both cases.
Browser-level controls: You can delete all cookies or block them at browser level at any time. See the browser instructions above. Note that deleting cookies will reset your saved preferences on this page.

Questions about cookies? Contact our privacy team at [email protected] or by post to Unit 9-A, Wisma Pantai, Lebuh Light, 10200 George Town, Penang, Malaysia.